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Shipping Policy:

Thank you for choosing Maurissaint Shop! This Shipping Policy outlines the terms and conditions regarding the shipment of your orders placed on our website.

  1. Order Processing:

    • Orders are typically processed and shipped within 7-15 days of payment confirmation.
    • Orders placed on weekends or holidays will be processed on the next business day.

  2. Shipping Methods:

    • We offer several shipping options, including standard shipping, expedited shipping, and international shipping. The availability of shipping methods may vary depending on your location.
    • Shipping costs are calculated based on the weight of your order, the shipping destination, and the selected shipping method.

  3. Delivery Times:

    • Delivery times may vary depending on the shipping method selected and the destination of your order.
    • Estimated delivery times will be provided at checkout based on the shipping method selected.

  4. Order Tracking:

    • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
    • You can track the status of your order by entering the tracking number on our website or the carrier's website.

  5. Shipping Restrictions:

    • We do not ship to P.O. boxes or APO/FPO addresses.
      • Your shipping option is the one displayed on the product page.
      • Your products are eligible for delivery.
      • The shipping address is correct and eligible.

        Your order should meet the following conditions for a shipping guarantee refund:

      The guarantee does not apply if the following circumstances exist.

      • We will not refund because of unforeseen circumstances, such as an epidemic, strike, natural disaster, war, etc.
      • We will not refund if the package is shipped to the following countries:

      Haiti; Kyrgyzstan; Madagascar; Mauritius; Bangladesh; Nepal; Nicaragua; Swaziland; Jamaica; Zambia; Ecuador; Peru; Bolivia; Chile; Argentina; Uruguay; Egypt; Sudan; Libya; Algeria; Angola; Bahamas; Benin; Belize City; Burundi; Dominican Republic; Gambia; Grenada; Cuba; Palestine; Paraguay; Guatemala; Reunion; The Commonwealth of Puerto Rico; Hawaii; Alaska; Guadeloupe; Martinique; and French Guiana.

     

  6. International Shipping:

    • For international orders, please note that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the shipping cost.
    • We are not responsible for any delays or additional charges incurred due to customs clearance processes.

  7. Shipping Delays:

    • While we make every effort to ensure timely delivery of your orders, we are not responsible for shipping delays caused by factors beyond our control, such as weather conditions, natural disasters, or carrier delays.

  8. Shipping Damage or Loss:

    • If your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in filing a claim with the carrier and arranging for a replacement or refund.

If you have any questions or concerns about our Shipping Policy, please contact us at info@maurissaintshop.com.

By placing an order on our website, you agree to be bound by the terms and conditions of this Shipping Policy.